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Organizational Assessment

Assessment Form 1. Your organization is guided by a clear vision and sense of strategic direction. STR OK IMP 2. Strategic intent is translated effectively into operational plans and actions. STR OK IMP 3. Communications and information flow effectively throughout your organization, enabling people to do their best. STR OK IMP 4. People are engaged and empowered effectively. STR OK IMP 5. Teamwork is encouraged and supported by effective actions on the part of your organization's managers or group leaders. STR OK IMP 6. People's efforts and accomplishments are recognized and rewarded in a timely and effective manner. STR OK IMP 7. There is strong and relentless pressure to maintain focus on internal and external customer/client satisfaction. STR OK IMP 8. There is strong and relentless pressure to focus on continuous improvement at every level of your organization. STR OK IMP 9. People regularly receive effective informal feedback and coaching from their managers or group leaders to suport their efforts. STR OK IMP 10. There is support for diversity and respect for people regardless of race, national origin, physical capability or gender. STR OK IMP 11. People are encouraged to seek new ways to solve problems and resolve conflicts effectively. STR OK IMP 12. There is a high level of trust among members of your organization. STR OK IMP 13. When faced with difficult ethical dilemmas, people respond in a consistently principled way. STR OK IMP 14. On a scale of 1 to 10, where 10 is "excellent" and 1 is "horrible," how would you rate the effectiveness of your management team? 15. If you rated your organization at less than "10", what factors, in your opinion, are preventing your managment team from rating "10"? 16. Your position in your organization: Senior Executive Department Head Other 17. Your organization's major role: Manufacturing Financial Services Provider Retail Sales Other Services Provider Other: 18. Your e-mail address: 19. The name of your organization: 20. The number of employees in your organization: 1-25 26-100 100-500 500-1000 1000+

Instructions Some of our clients have benefitted from our assessment of their organizational strengths and improvement needs. You can use this form to assist in your own analysis, or you can send it to us for our confidential analysis. You can normally expect a call within fourteen days of our receipt of your assessment form. There is no obligation attached to the submission of the form. Note: If your Web browser does not support HTML forms, you may e-mail this information to info@mgmr.com. The Response Scale for Items 1 thru 13: STR - This is a strength of this organization. OK - We are okay, we do this at an acceptable level. IMP - This is an improvement need for this organization, we need to do better.