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Programs

Performance Management Gaining Commitment to Missions and Goals. Participants learn to address others' needs in working to develop lasting commitment to ambitious organizational goals. Intended for any level of management, this program was originally developed to support organizational renewal efforts where people are initially resistant to change. This program is designed for all levels of management. Giving Performance Feedback. Participants learn to use a specific coaching model to improve the way in which they deliver feedback to others, to ensure that feedback is received constructively, and acted upon to produce performance improvement. This program is designed for all levels of management. Managing for Performance Improvement. Participants learn to use a performance management system to set challenging and achievable expectations, monitor performance, provide developmental feedback, conduct performance reviews and design performance improvement programs. This program is designed for all levels of management. Selecting the Best. Participants learn to use a selection process that is a fundamental part of performance management, The process results in the effective selection of candidates in both internal and external selection settings, and also provides the information needed to effectively develop and manage people once they assume their new duties. This program is designed for all levels of management.

Table of Contents Generic Training Basic Management / Leadership Development Performance Management Topical Issues Downsizing Cultures Ethics Strategic Planning Organizational Alignment Needs-based communication